©2003 By Intelligent Motion Systems, Inc. All Rights Reserved
P.O. Box 457, 370 N. Main Street
Marlborough, CT 06447 U.S.A.
Phone: 860/295-6102
Fax: 860/295-6107
Email: info@imshome.com
Home Page: www.imshome.com
TECHNICAL SUPPORT
Eastern U.S.
Phone: 860/295-6102
Fax: 860/295-6107
E-mail: etech@imshome.com
Western U.S.
Phone: 760/966-3162
Fax: 760/966-3165
E-mail: wtech@imshome.com
IMS MOTORS DIVISION
105 Copperwood Way, Suite H
Oceanside, CA 92054
Phone: 760/966-3162
Fax: 760/966-3165
E-mail: motors@imshome.com
IMS EUROPE GmbH
Hahnstrasse 10, VS-Schwenningen
Germany D-78054
Phone: +49/7720/94138-0
Fax: +49/7720/94138-2
European Sales Management
4 Quai Des Etroits
69005 Lyon, France
Phone: +33/4 7256 5113
Fax: +33/4 7838 1537
German Sales/Technical Support
Phone: +49/35205/4587-8
Fax: +49/35205/4587-9
Email: hruland@imshome.com
Rev: 02192004
GENERAL DISCLAIMER
The information in this book has been carefully checked and is believed to be accurate; however, no responsibility is assumed for
inaccuracies. Intellig ent Motion Systems, Inc., reserves the right to make changes without fur ther notice to any products herein to
improve reliability, function or design. Intelligent Motion Systems, Inc., does not assume any lia bility arising out of the application or
use of any product or circuit described herein; neither does it convey any license under its patent rights of others. Intelligent Motion
Systems and are trademarks of Intelligent Motion Systems, Inc.
Intelligent Motion Systems, Inc.’s general policy does not recommend the use of its products in life support or aircraft applications
wherein a failure or malfunction of the product may directly threaten life or injury. Per Intelligent Motion Systems, Inc.’s terms and
conditions of sales, the user of Intelligent Motion Systems, Inc., products in life support or aircraft applica tions assumes all risks of such
use and indemnifies Intelligent Motion Systems, Inc., against all damag e s.
WARRANTY
TWENTY-FOUR (24) MONTH LIMITED WARRANTY
Intelligent Motion Systems, Inc. (“IMS”), warrants only to the purchaser of the Product from IMS (the “Customer”) that the product purchased from IMS (the
“Product”) will be free from defects in materials and workmanship under the normal use and service for which the Product was designed for a period of 24 months
from the date of purchase of the Product by the Customer . Customer’ s exclusive remedy under this Limited W arranty shall be the repair or replacement, at Company’s
sole option, of the Product, or any part of the Product, determined by IMS to be defective. In order to exercise its warranty rights, Customer must notify Company in
accordance with the instructions described under the heading “Obtaining Warranty Service.”
This Limited Warranty does not extend to any Product damaged by reason of alteration, accident, abuse, neglect or misuse or improper or inadequate handling;
improper or inadequate wiring utilized or installed in connection with the Product; installation, operation or use of the Product not made in strict accordance with the
specifications and written instructions provided by IMS; use of the Product for any purpose other than those for which it was designed; ordinary wear and tear;
disasters or Acts of God; unauthorized attachments, alterations or modifications to the Product; the misuse or failure of any item or equipment connected to the
Product not supplied by IMS; improper maintenance or repair of the Product; or any other reason or event not caused by IMS.
IMS HEREBY DISCLAIMS ALL OTHER WARRANTIES, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED BY LAW OR OTHERWISE, IN-
CLUDING WITHOUT LIMIT ATION, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY P ARTICULAR PURPOSE. CUSTOMER’S
SOLE REMEDY FOR ANY DEFECTIVE PRODUCT WILL BE AS STATED ABOVE, AND IN NO EVENT WILL THE IMS BE LIABLE FOR INCIDENTAL,
CONSEQUENTIAL, SPECIAL OR INDIRECT DAMAGES IN CONNECTION WITH THE PRODUCT.
This Limited W arranty shall be void if the Customer fails to comply with all of the terms set forth in this Limited Warranty . This Limited W arranty is the sole warranty
offered by IMS with respect to the Product. IMS does not assume any other liability in connection with the sale of the Product. No representative of IMS is authorized
to extend this Limited Warranty or to change it in any manner whatsoever. No warranty applies to any party other than the original Customer.
IMS and its directors, officers, employees, subsidiaries and affiliates shall not be liable for any damages arising from any lo ss of equipment, loss or distortion of data,
loss of time, loss or destruction of software or other property, loss of production or profits, overhead costs, claims of third parties, labor or materials, penalties or
liquidated damages or punitive damages, whatsoever , whether based upon breach of warranty, breach of contract, negligence, strict liability or any other legal theory,
or other losses or expenses incurred by the Customer or any third party.
OBTAINING WARRANTY SERVICE
Warranty service may obtained by a distributor, if the Product was purchased from IMS by a distributor, or by the Customer directly from IMS, if the Product was
purchased directly from IMS. Prior to returning the Product for service, a Returned Material Authorization (RMA) number must be obtained. Complete the form at
http://www.imshome.com/rma.html after which an RMA Authorization Form with RMA number will then be faxed to you. Any questions, contact IMS Customer
Service (860) 295-6102.
Include a copy of the RMA Authorization Form, contact name and address, and any additional notes regarding the Product failure with shipment. Return Product in
its original packaging, or packaged so it is protected against electrostatic discharge or physical damage in transit. The RMA number MUST appear on the box or
packing slip. Send Product to: Intelligent Motion Systems, Inc., 370 N. Main Street, Marlborough, CT 06447.
Customer shall prepay shipping changes for Products returned to IMS for warranty service and IMS shall pay for return of Products to Customer by ground transpor-
tation. However, Customer shall pay all shipping charges, duties and taxes for Products returned to IMS from outside the United States.
TM
The enclosed information is covered under the IMS
Product Disclaimer available at www.imshome.com.