Agilent Technologies’ Test and Measurement
Support, Services, and Assistance
Agilent Technologies aims to maximize
the value you receive, while minimizing
your risk and problems. We strive to
ensure that you get the test and measure-
ment capabilities you paid for and obtain
the support you need. Our extensive sup-
port resources and services can help you
choose the right Agilent products for your
applications and apply them successfully.
Every instrument and system we sell has
a global warranty. Support is available
for at least five years beyond the produc-
tion life of the product. Two concepts
underlie Agilent’s overall support policy:
“Our Promise” and “Your Advantage.”
Our Promise
“Our Promise” means your Agilent test
and measurement equipment will meet its
advertised performance and functionality.
When you are choosing new equipment,
we will help you with product informa-
tion, including realistic performance spec-
ifications and practical recommendations
from experienced test engineers. When
you use Agilent equipment, we can verify
that it works properly, help with product
operation, and provide basic measurement
assistance for the use of specified capabil-
ities, at no extra cost upon request. Many
self-help tools are available.
Your Advantage
“Your Advantage” means that Agilent
offers a wide range of additional expert
test and measurement services, which you
can purchase according to your unique
technical and business needs. Solve prob-
lems efficiently and gain a competitive edge
by contracting with us for calibration, extra-
cost upgrades, out-of-warranty repairs, and
on-site education and training, as well
as design, system integration, project man-
agement, and other professional services.
Experienced Agilent engineers and techni-
cians worldwide can help you maximize
your productivity, optimize the return on
investment of your Agilent instruments and
systems, and obtain dependable measure-
ment accuracy for the life of those products.
Get assistance with all your
test and measurement needs at:
www.agilent.com/find/assist
Product specifications and descriptions in
this document subject to change without notice.
Copyright © 1999, 2000 Agilent Technologies
Printed in U.S.A. November 22, 2000
5963-5110E
Related Literature Pub. Number
Agilent 83036C data sheet 5952-1874
Agilent 87421A/87422A data sheet 5091-4292E