Agilent Technologies’ Test and
Measurement Support, Services,
and Assistance
Agilent Technologies aims to maximize the
value you receive, while minimizing your
risk and problems. We strive to ensure
that you get the test and measurement
capabilities you paid for and obtain the
support you need. Our extensive support
resources and services can help you
choose the right Agilent products for your
applications and apply them successfully.
Every instrument and system we sell has a
global warranty. Support is available for at
least five years beyond the production life
of the product. Two concepts underlie
Agilent’s overall support policy: “Our
Promise” and “Your Advantage.”
Our Promise
Our Promise means your Agilent test and
measurement equipment will meet its
advertised performance and functionality.
When you are choosing new equipment,
we will help you with product information,
including realistic performance specifica-
tions and practical recommendations from
experienced test engineers. When you use
Agilent equipment, we can verify that it
works properly, help with product opera-
tion, and provide basic measurement assis-
tance for the use of specified capabilities,
at no extra cost upon request. Many self-
help tools are available.
www.agilent.com
1 800 829 4444
Your Advantage
Your Advantage means that Agilent offers a
wide range of additional expert test and
measurement services, which you can pur-
chase according to your unique technical
and business needs. Solve problems effi-
ciently and gain a competitive edge by con-
tracting with us for calibration, extra-cost
upgrades, out-of-warranty repairs, and on-
site education and training, as well as
design, system integration, project manage-
ment, and other professional engineering
services. Experienced Agilent engineers
and technicians worldwide can help you
maximize your productivity, optimize the
return on investment of your Agilent instru-
ments and systems, and obtain dependable
measurement accuracy for the life of those
products.
For more information on Agilent Technologies’
products, applications or services, please
contact your local Agilent office. The complete
list is available at:
www.agilent.com/find/contactus
Or contact the test and measurement experts
at Agilent Technologies:
1 800 829 4444 (8am-8pm EST)
Product specifications and descriptions in this
document subject to change without notice.
© Agilent Technologies, Inc., 2004
Printed in USA November 17, 2004
5988-3788EN
Windows is a U.S. registered trademark of Microsoft Corp.
Java is a U.S. trademark of Sun Microsystems, Inc.
MATLAB is a U.S. registered trademark of The Math Works, Inc.
Pentium is a U.S registered trademark of Intel Corporation
Intel is a U.S. registered trademark of Intel Corporation
EZ-Probe Positioner is a U.S. registered trademark of Cascade Microtech, Inc.
Instrument Viewer is a U.S. registered trademark of MicroOptical Corporation
Visual Studio is a U.S. registered trademark of Microsoft Corp.
LabView is a U.S. registered trademark of National Instruments
TMControl is a trademark of L-3 Analytics Corporation
www.agilent.com/find/emailupdates
Get the latest information on the
products and applications you select.
www.agilent.com/find/agilentdirect
Quickly choose and use your test
equipment solutions with confidence.
Agilent Direct